Haibaj FAQ — Answers to all your questions, right here

To register on Haibaj, you'll need an active mobile number, your date of birth, and a strong password. The entire process takes just 3 minutes. You must be 18 or older and all information provided must be accurate.

No, registration on Haibaj is completely free. There are no charges to open an account — just sign up, claim your welcome bonus, and you're good to go. No hidden fees.

Each person may only open one account. Creating multiple accounts violates Haibaj's policy and may result in permanent account closure, with all bonuses and winnings subject to forfeiture.

Yes, after registration an OTP will be sent to your mobile number. Verifying your number with that OTP activates your account. Full KYC verification may also be required for deposits and withdrawals.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes under 2 minutes.

Enable the "Remember Me" option at login to keep your session active for up to 30 days. Avoid using this on public or shared devices.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Wait for the lockout to expire and try again, or contact live chat for a faster resolution.

New to Haibaj? Get a 100% welcome bonus on your first deposit. For example, deposit 1,000 BDT and receive an extra 1,000 BDT in bonus funds. To claim this offer, make your first deposit within 7 days of registering.

No, bonus funds cannot be withdrawn directly. You must first meet the wagering requirements (typically 10–20x the bonus amount) before any winnings from the bonus become withdrawable.

Loyalty points are added automatically every time you log in. Log in 7 days in a row to earn a special cashback reward and free bets. Visit the Bonus section to see current offers.

Yes, join Haibaj's referral program. Share your unique referral link, and when a friend registers and makes their first deposit, you'll receive a referral bonus. Check the Bonus page for amounts and terms.

Haibaj supports multiple payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency (USDT, BTC) — the most popular mobile banking options in Bangladesh.

The minimum deposit on Haibaj is 500 BDT. Mobile banking is the easiest way to deposit, and your balance is updated instantly.

Mobile banking withdrawals (bKash/Nagad/Rocket) are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. VIP members receive priority processing.

Yes, KYC must be completed before your first withdrawal. You'll need to upload a photo of your national ID or passport along with a selfie. Verification is typically completed within 24 hours.

Haibaj does not charge any fees on deposits. However, your payment provider (such as bKash) may apply their standard transfer fees. Contact your payment provider for details.

Haibaj offers betting on over 30 sports, including cricket, football, tennis, basketball, volleyball, and badminton. All major tournaments are covered — IPL, World Cup, Premier League, and more.

Yes, Haibaj offers live betting. Odds update in real time as the match progresses, and you can place a bet at any moment. Live betting opens up more opportunities since you can read the game before wagering.

The minimum bet on Haibaj is just 50 BDT, making it easy for new players to start small. Maximum bet limits vary depending on the event and market.

Once a bet is confirmed, it generally cannot be cancelled. However, some events offer a cash-out option, allowing you to claim a partial or full return before the match ends. If available, the cash-out option will appear on your bet slip.

There's no separate application required for the Haibaj VIP program. Loyalty points accumulate automatically as you bet and play. Once you reach the required points threshold, you're promoted to the next VIP tier automatically.

VIP members enjoy: faster withdrawal processing, higher bonus offers, a dedicated account manager, access to exclusive tournaments, birthday bonuses, and special cashback. The higher your tier, the greater the rewards.

Loyalty points are reviewed every three months. If you're inactive during a review period, your tier may be downgraded. However, regular betting is all it takes to maintain your status.

Yes, Haibaj uses SSL encryption and modern data protection technology. Your personal and financial information is never shared with third parties. Read our Privacy Policy for more details.

Yes, Haibaj supports 2FA. Go to your account settings and enable SMS-based 2FA. At login, you'll need to enter both your password and the OTP sent to your mobile, adding an extra layer of security.

Change your password immediately and report the issue to live support. The Haibaj support team will promptly suspend the account, investigate, and secure your funds.

You can update your email, password, and contact details from the Profile section. For KYC-related information such as your name or date of birth, please contact our support team for assistance.

Contact our support team via live chat or email. Make sure to withdraw your balance before closing your account. A self-exclusion option is also available as part of responsible gaming.

Yes, Haibaj offers apps for both Android and iOS. The app is faster than the website and delivers an experience optimized for smartphones. Download it directly from the official site.